How Can We Help?

Find answers to common questions or reach out to our support team.

Frequently Asked Questions

trAInr uses advanced AI to analyze your fitness goals, available equipment, schedule preferences, and personal information to create a workout plan tailored specifically to you. The AI considers factors like your experience level, time constraints, and what equipment you have access to.

During signup, you'll provide:

  • Demographics: Birthday and gender (optional) to customize intensity
  • Goals: What you want to achieve with your workouts
  • Equipment: What equipment you have access to (or if you have full gym access)
  • Schedule: Which days you want to work out and for how long

You can adjust your plan in several ways:

  • Feedback after workouts: Rate workouts as too hard, too easy, boring, or provide other feedback
  • Request adjustments: Use the "Adjust Workout" feature to describe changes you'd like
  • Update your profile: Change your goals, equipment, or schedule anytime

Free users get 1 adjustment, while Premium subscribers get up to 10 adjustments per month.

Premium subscribers ($4.99/month) get:

  • Up to 10 workout plan adjustments per month
  • Full access to workout history
  • Priority AI plan generation
  • All future premium features

The free tier includes basic plan generation with 1 free adjustment.

To cancel your subscription:

  1. Open the Settings app on your iPhone
  2. Tap your Apple ID at the top
  3. Tap Subscriptions
  4. Find trAInr and tap it
  5. Tap Cancel Subscription

You'll continue to have access to premium features until the end of your current billing period.

Yes, we take your privacy seriously:

  • All data is encrypted in transit and at rest
  • We use Sign in with Apple for secure authentication
  • Your data is only used to generate your workout plans
  • We never sell your data to third parties

Read our full Privacy Policy for more details.

trAInr is available for iPhone running iOS 17.0 or later. We're focused on delivering the best possible iOS experience before expanding to other platforms.

Absolutely! During setup, you can indicate that you have no equipment, and trAInr will create bodyweight-only workout plans. You can also specify specific equipment you have at home, like dumbbells or resistance bands.

To delete your account and all associated data, please contact us at support@trainrfit.app with the subject line "Account Deletion Request." We'll process your request within 30 days and confirm once your data has been removed.

Try these troubleshooting steps:

  1. Restart the app: Force close and reopen trAInr
  2. Check your internet connection: Ensure you have a stable connection
  3. Update the app: Make sure you have the latest version from the App Store
  4. Restart your device: Sometimes a fresh start helps

If issues persist, contact us at support@trainrfit.app with details about the problem and your device model.

Still Need Help?

Our support team is here to assist you. Send us an email and we'll get back to you as soon as possible.

support@trainrfit.app